Caile Auto Auction Group

Bidder verification

How to register

Thank you for your interest in our auction platform. To keep the marketplace secure and compliant, a verified account is required to bid on and purchase vehicles.

Verified account required

Without a registered account, your experience on the platform is limited.

After account creation

You can view high-resolution vehicle images, set personalised reminders, save lots, and request vehicle history reports.

01

Account creation

Go to Sign Up or continue with Google. Enter your full legal name, phone number, email address, and location.

  • Full legal name
  • Phone number
  • Email address
  • Location
  • Business account option
02

Membership agreement

Review and accept the terms set out in the membership agreement.

  • Auction rules
  • Payment obligations
  • Pickup and delivery terms
03

Identity verification

Upload a clear photo of the front and back of your driver licence or government ID. Our compliance team reviews the documents and an agent follows up within 24 hours.

  • KYC review
  • Document check
  • Brief agent call
04

Account activated

After approval you receive a confirmation email and full access to standard bidding, Buy Now, and history report requests.

  • Standard bidding
  • Buy Now access
  • History report requests

Identity verification

A brief agent conversation is required before bidding.

To comply with regulations, every user completes secure KYC verification before bidding. You can upload documents after creating the account if you prefer, but bidding privileges cannot be approved without a short conversation.

Bidding approval

We cannot approve bidding privileges without a brief conversation with an agent.

Review timing: most registrations are reviewed within one business day.

Approval email: you receive confirmation when the account is active.

Agreement: review the membership agreement.

Ready

Create your account and start verification.

You can register with email or continue with Google. Google sign-up still requires phone and bidder verification before bidding.